Organizations have spent billions of dollars on diversity training, yet failed to realize much return on their investment. Too often, it’s been a ‘one and done’ approach with little follow-up or reinforcement. If we’ve learned one thing over the last 40 years, it’s that while training is important, it is insufficient to create meaningful and lasting change by itself.
To become an inclusive culture, organizations need to proactively engage more than just the senior leadership of the organization to drive meaningful culture change. We have a proven process for developing internal change agents that has been implemented in dozens of organizations over the last 4 decades. We hold a U.S. patent for this process.